Terms of Service

Welcome to Prashast Innovations Private Limited! These terms of service outline the rules and regulations for the use of our website and services.

1. Acceptance of Terms

By accessing or using our website and services, you agree to be bound by these terms and conditions. If you do not agree to these terms, please do not use our services.

2. Services Provided

Prashast offers a range of products available for purchase online. We strive to provide accurate product descriptions, but do not warrant that such descriptions or other content are accurate, complete, reliable, current, or error-free.

3. Order Processing and Shipping

Order Processing: Orders are typically processed within 2 business days. For made-to-order products, the preparation time is specified on the product page.

Shipping: Our logistics partners handle the delivery, which usually takes 3-4 days post pickup. We operate on all business days, excluding Sundays and National Holidays.

Shipping Delays: While we aim for timely delivery, unforeseen circumstances may cause delays.

4. Payments

All payments must be made through the available payment methods at the time of purchase. We reserve the right to update our payment options at any time.

5. Returns and Refunds

Returns and refunds are handled on a case-by-case basis. Please contact us directly for any return or refund requests.

6. User Accounts

If you create an account on our website, you are responsible for maintaining the confidentiality of your account and password. You agree to accept responsibility for all activities that occur under your account.

7. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand our practices.

8. Limitation of Liability

Prashast shall not be liable for any damages that result from the use of, or the inability to use, the materials on our website, even if Prashast or an authorized representative has been notified orally or in writing of the possibility of such damage.

9. Changes to the Terms

We reserve the right to make changes to these terms at any time. Your continued use of our website and services after any changes indicates your acceptance of the new terms.

10. Governing Law

These terms shall be governed and construed in accordance with the laws of India, without regard to its conflict of law principles.

Last updated: January 2025